Terms and conditions of use

These Terms and Conditions tell you the rights and obligations you have. Please read these carefully. You may have other rights granted by law and these Terms and Conditions do not affect these. This does not affect your statutory rights as a consumer.

All orders will be delivered within 24 - 48 hours upon successful payment confirmation. You should be able to receive your order within 3-10 business days depending on where you are ordering from, excluding Saturday and Sunday.

PT. Printheadinks is working hard to ensure that your orders are delivered safely and on time. Therefore only the authorized receiver will be permitted to accept the delivery. Upon the shipping destination, please be ensure that the authorized receiver is present to make authorized signature. PT. Printheadinks reserved the rights not to released the delivery with the absents of the authorized receiver.

PT. Printheadinks is making every effort to deliver within the time stated. To achieve that, we have signed an Memorandum of Understanding (MoU) with one of shipping courier based in Singapore to make our shipment prioritized. However, due to certain unforeseen circumstances, slight delay deliveries might occurs, PT. Printheadinks will not be liable for any loss caused to you by late delivery.

In the event of where your package is lost by the shipping courier, we will only replace with the amount that is declared on the invoice according to your request. Goods sold are neither returnable or exchangeable. In ten days after delivery if there is damage item or any problem with the item we will change with the new one.


By submitting your order you are offering to buy the goods and allowing us to use your personal details for the purposes of supplying goods (including passing your details onto couriers and other subcontractors). We will not use your details for other purposes without asking your consent and you may ask that your details are removed from our system by writing to the address above.

PT. Printheadinks are not obliged to supply the goods to you until we have confirmed acceptance of your order and this is when the contract is made. You do not own the goods until we receive payment in full.

All prices and offers are subject to change and availability. Errors and omissions excepted. Subject to not selling below our cost price
Allow 3-5 working days for cheque clearance. For out of stock items, delivery dates given are only estimates.

Free Shipping  - For purchase of $ 2000 (all item). If you purchase over $ 2000 to our company, please put a message on your purchase. Example: " I made a purchase of over $ 2000, so please give free shipping for my purchase goods". After we receive a message on your purchase, we will send your purchase status to be confirmed. And for purchases over $ 6000 will be provided free of tax cost. The tax cost in your country, will be the responsibility of our company. And one more thing, in our company can only make delivery package for the purchase price above $ 500. It's as simple as that!

"If you have difficulty registering online to make a purchase on our company website, please do not hesitate to contact us. We will help you to complete your registration on our company website".


  1. PT. Printheadinks accept the following payment options: Payment Via  Wire Transfer (T/T), PayPal and Western Union (WU)
    -    Wire Transfer :
    Bank Central Asia (BCA)
    Bank Negara Indonesia (BNI)
    Bank Rakyat Indonesia (BRI)
    Bank Mandiri
  2. Upon your successful online payment with  Bank Transfer, PayPal or Western Union options, please remember to fill in electronic Payment Confirmation Form.
  3. Kindly note that your order will not be processed without the payment confirmation slip.
  4. Your order will be processed on the same day upon successful payment confirmation.
  5. If You have questions about PT. Printheadinks payment process, kindly contact our sales consultant at info@printheadinks.com for assistance.

Info : We only accept the purchase by using the payment through Bank Transfer, PayPal or Western Union. And your purchase will be processed after you inform your payment to our company, or you can also send your payment receipt by Fax or Email to our company. But if you make a purchase at our company, and within the next 3 days you do not send the information news about your purchase, or you do not send your proof of payment to our company, we will immediately send you the status of your purchase to be canceled.


  1. We are willing to refund your money if you do not accept purchase order.
  2. Super Fast Delivery. 100% guaranteed to arrive at destination after the buyer give the full address of shipping destination.
  3. Shipping is done through delivery of world-renowned namely DHL,FedEx,UPS, Mikaligistic accordance with the wishes of the buyer.
  4. If the shipment has been received in damaged condition or disability, you can to contact us immediately. So we can refund your money or replace your order with the new. And about the cost, you do not need to worry. Our company will be responsible and you will not be charged an additional fee.

Purchase Policy

Purchasing by Bank Transfer or Western Union generated purchases must be made using a Bank Transfer or Western Union. For safety and ease we ask all those placing orders via Bank Debit to do so through our safe online website. Please contact us for details.


We aim to deliver goods to you within 4-6 working days but we cannot give an exact delivery date. And we do not make a despatch until we are ready received the Payment.


We try very hard to exceed our customer expectations. In case we fail and you need to complain about our service then please email us at info@printheadinks.com or contact us at : 62-0721-700115

We will answer all questions or requests within a maximum period of 1 x 24 hours.

If you have any suggestions or comments, please let us know at Costumer Service Care PT. Printheadinks or Please contact us via email info@printheadinks.com , or if you are interested to make a purchase at our company. Please you make purchases through the show cart (create an account) on the website of our company. So that we can immediately prepare your order.

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